Privacy Policy

Central Lakes Home Buyers ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an offer request, or communicate with us via phone, email, or SMS.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, or submitting a cash offer request. This includes:

• Property address and property condition details
• Full name
• Email address
• Phone number
• SMS consent choices and messaging history

2. Cookies & Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activity on our site. These technologies help us analyse website performance, understand user preferences, improve site navigation, and measure the effectiveness of our marketing campaigns.

• Essential Cookies: Necessary for core website functionality and page navigation.
• Analytics & Performance Cookies: Help us analyze web traffic and site usage patterns so we can continuously improve your experience.
• Marketing & Event Tracking Pixels: Used to track form interaction and campaign conversion events to measure promotional efficiency.

You can control or disable cookies through your browser settings at any time. However, disabling cookies may impact your ability to use certain features on our website.

3. How We Use Your Information

We use personal information collected via our website for legitimate business purposes:

• To evaluate your property and prepare a fair, no-obligation cash offer
• To contact you regarding your cash offer request and schedule property reviews
• To send transactional, operational, or customer service communications (such as offer details and appointment confirmations)
• To send promotional updates or special offers, only if you have explicitly opted in

4. Mobile Messaging & Non-Sharing Policy (A2P Compliance)

5. Text Messaging Consent & Opt-Out

By opting into SMS communications on our forms, you consent to receive text messages from Central Lakes Home Buyers regarding your property inquiry. Providing SMS consent is entirely optional and is never a condition of receiving a cash offer or using any of our services.

You may opt out of text communications at any time by replying STOP to any SMS message, or reply HELP for assistance. Message frequency varies, and standard message & data rates may apply.

6. Data Protection & Security

We implement reasonable security safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We do not sell, rent, or trade your personal information or phone numbers to third parties.

7. Contact Us & Terms

If you have any questions or concerns about this Privacy Policy, please contact us at: